As explained in chapter 9 marketing research objective is the specific information needed to solve a marketing research problems; the objective should be to provide insightful decision making information. Marketing research enables companies to check how a product is faring in the market and if it needs changes or touch-ups. Because we live in such a technology dominated worl the internet plays a huge role in marketing research. More than 90 percent of America's marketing research companies conduct some form of online research. It has even replaced computer-assisted telephone interviewing as the most popular form of data collecting.
Why would online focus groups be advantageous to a marketing research company?
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